Privacy Policy
Last updated: March 2026
Who we are
The Problem Solver is operated by Aivancar (aivancar.net), an AI and automation consultancy. This privacy policy explains how we collect, use, and protect your information when you use The Problem Solver.
What we collect
- Conversation data: The messages you exchange with The Problem Solver during your session, including your problem description and responses to questions.
- Session metadata: Your IP address (for rate limiting), the referring website (if you accessed via an embedded version), and session timestamps.
- Email address: Only if you choose to provide it to receive your report. We ask for explicit consent before collecting your email.
How we use your data
- To provide you with a personalised problem analysis and roadmap.
- To send you your report by email (only with your consent).
- To improve our service and understand common business challenges.
- To follow up with relevant information (only with your consent).
Data sharing
We do not sell your data. Your conversation content is processed using our AI service provider to generate your analysis. We do not share your email address with third parties.
Data retention
Session data is retained for up to 90 days for service improvement purposes. You can request deletion of your data at any time by contacting us at solutions@aivancar.net.
Your rights
Under GDPR, you have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at solutions@aivancar.net.
Cookies
The Problem Solver uses sessionStorage (not cookies) to maintain your session. We do not use tracking cookies or third-party analytics on this application.
Contact
For any privacy-related questions, contact us at solutions@aivancar.net.